EMAIL BY DOMAIN – HOW TO USE

How to setup email by domain on Microsoft Outlook (desktop)

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WEBSITE’S DASHBOARD

How to setup email by domain on Microsoft Outlook (desktop)

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CONTENT UPDATE ON PAGE/POST

How to setup email by domain on Microsoft Outlook (desktop)

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What are the delivery charges for orders from the Helixgram?

We use Grab Delivery for shipping our products to clients. Once your products are done, we will contact you regarding the shipping details, shipping method and shipping fee (the fee will be displayed via Grab Delivery app).

Which payment methods are accepted in Helixgram website?

We accept Direct Bank Transfer to our local Vietnamese bank account.

After making an order, our system will send you a confirmation including all the steps to help you complete the 50% deposit. Once we receive the deposit, we will proceed with your order.

Important note: Apart from Direct Bank Transfer, we do accept online transaction via international payment gateways such as PayPal or Stripe, as well as Direct Bank Transfer to Australian bank account upon request. If you’re not able to do direct bank transfer to our Vietnamese bank account, simply contact us for other payment methods.

How long will delivery take?

Once the printing process is done, we will deliver your items via Grab Delivery. The time will be displayed on the app and we will let you know.

How secure is shopping in the Helixgram website? Is my data protected?

Our website is fully secured and protected. SSL/HTTPS supported.

We protect your personal data. We will not share your data with anyone.

What exactly happens after ordering?

If you make an online order, you need to complete 50% deposit in order for us to proceed your order. In some cases, we may contact you via your provided phone number or email address so please check your inbox frequently (including Spam folder).

Do I receive a confirmation for my order?

Yes. A confirmation email will be sent to you immediately after you completed an online order. The confirmation also include all the deposit and payment details.